Monday, 11 March 2013

Communication & Employability Assignment 2 P1

Communication & Employability
Assignment2 Task 1

Your role requires you to work alongside the Manager of Rainbow Light.  Her job role involves managing a team of volunteers, recruiting new volunteers, keeping staff up to date with IT and ensuring that staff is able to communicate with clients using IT.  She maintains a database of clients and a schedule of volunteers.

Specific Attribute

Good technical knowledge – The specific attribute for this job is good IT skills. The reason for this is because the whole job is based around computers and the employee will need to know how to use the computer and how all of the tools work. For this job the employee will need to know how to use the internet and also most of the software that is installed on the computer. The reason the employee will need to know general IT skills is because in this job the employee will be burning CDs from the computer and the employee will need to know all of the software needed to do that because if the employee don’t then it will not be done properly. The employee will need to know how to log on to the computer or else the employee won’t be able to use the computer if the employee is not able to log on. The internet will be a frequent use in this job so the employee will need to know how to use the search engines like Google, Bing, Yahoo etc and also the employee will need to know the tools inside of them search engines. Making folders to save the employee work into and so that it is organized and easy to find because if its not organized then it will take a long period of time to try and find the documents the employee need to work on.

This could be demonstrated through recent experience with working with computers. It could have been working in a college, having the right qualifications and even if you worked in a different office.


Attributes

Time management – Time management is very important and it is a good attribute to have. The reason it is a good attribute to have for this here particular job because in this job you will have to meet different clients at different times so that means you will have to manage your time well because if you are late for the client then the client the client will be waiting about.

Team Working - For this job there will be a team and all the team members will have to be able to work together. If there is no team work involved then the whole thing will then eventually fall apart. Team work involves communicating with the other staff, helping them out and also telling them if there are meeting arranged with other clients.

Attitudes

Problem Solving – being able to solve problems is very important. It is also important is this job because you will need to have the ability to go and solve problems if problems occur inside the job. If a problem is there that means you are able to go and solve straight away. Problem in the Rainbow Organisation is important because if a member of staff cannot make an appointment with a client then it is important that another member of staff steps in and goes to see the client that.

Independent – Being independent is good because if someone is not in and they have work to do or if they work with you that means that you can go and do a bit of their work for them or either just carry on by yourself and get all the work done so independent is a good attitude to have. It is also a very important attitude to have in Rainbow Organisation because the more independent you are the more work you will be able to get done by yourself and the more clients that are seen by the member of staff.




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