Barriers to Communication P3

Introduction

A barrier in communication skills prevents the message being heard or understood by the other person.

                                                              General Communication

                                                                      
                                                                   Problems with Technology

Technology can be a massive barrier in terms of general communication the reason being is that there can be faults with the technology like there could be no internet connection on the computer, if its a laptop instead of a desktop the laptop could of ran out of battery.

If there is no internet connection on the computer then that is a massive problem because to communicate with technology you mostly need internet connectiont to access the social networking sites like facebook, skype, bebo all of the social websites like them ones you will have to have internet connection. If you are using a laptop and the battery died then that is also a problem because then you will not be able to use the laptop to get onto these social networking sites.

Firewall restrictions on some of the websites are also problems because if the firewall thinks that the current social networking site you are on is unsafe or could be a problem your computer for the future then the firewall will not let you access the website you are looking to use.

                                                                       
                                                                        Language Used

Language can be a barrier in general communication the reason for this is that when you are talking to someone and you are using different terms then the person will not have a clue what you are talking about and then they most likely will not pay attention becasue they will get bored.

Using different language in a conversation is also a huge barrier because if you are talking away in another native language then the other person wont know what is being said and then they will also get bored and then wont pay attention to the conversation because they wont know whats being said.

Using technical terms is a barrier because the other person might not know all of the technical details for example about computers. If you go into all the details about them the other person wont have a clue and they will not know what to say.

                                     

                                   Interpersonal Communication Barriers

                                                               
                                                              Body Language Barriers

In interpersonal communication body language is key. The reason its key because the other person will know your attitude if you have bad body language. Bad body language consists of holding objects, pointing your finger, faking smiles etc. All these here are bad because holding objects makes you come across as bored and that you are not paying attention to what ever what the other person is saying. Pointing your finger is bad because it makes you come across as angry and it looks as if your shouting and the other person. Faking smiles is bad because it makes you come across as not interested at all and you are doing anything to get out of the conversation.

Showing that you are nervous during a conversation is bad. The reason it is bad because the person that you are talking to will be wondering why he is nervous and proably will think that he intimidating him. Nervous can be shown in a few ways e.g holding objects, looking down while in the presence of others, and also touching your face in during a conversation. showing that you are disinterested in a conversation is a massive barrier in communication. If you are showing that you are not interested one bit then the other person will be thinking all sorts of things. disinterest can be shown by constantly checking the time, and faking a smile.

Another barrier in communication is showing that you are defensive and aggressive the reason being defensive in a conversation is a barrier because the other person will think that are touchy on the subject of conversation. showing you are defensive in the conversation is by crossing your arms. The reason being aggressive is a barrier because the person could be thinking that you are angry. Showing you are aggressive in a conversation is by pointing your finger constantly.

                                                          Written Communication Barriers

Barriers in written communication are like using different text style, your grammer and all of the things like that. Using different text style can be a barrier because the person that is reading it might not be able to understand what you have written and then the person will be confused and wont understand it at all.
No text formatting is bad because if there is different text sizes and text font through out the document then it will also be all confusing and the will not to be able to understand it. So it is important to communicate properly in written communication so that the reader will easily understand what you have written and what you are saying.

If the words in a text are not spelt correctly and they are abbreviated well then the person recieving the text will not be able to read the message and will not understand the message that they have revieved and that is a huge barrier. Grammar errors can also make the reciver of the text confused on what was said because they will not what was said or if its a happy message or if its an angry text message.

Communication & Employability Assignment 2 P1

Communication & Employability

Assignment2 Task 1

Your role requires you to work alongside the Manager of Rainbow Light.  Her job role involves managing a team of volunteers, recruiting new volunteers, keeping staff up to date with IT and ensuring that staff is able to communicate with clients using IT.  She maintains a database of clients and a schedule of volunteers.

Specific Attribute

Good technical knowledge – The specific attribute for this job is good IT skills. The reason for this is because the whole job is based around computers and the employee will need to know how to use the computer and how all of the tools work. For this job the employee will need to know how to use the internet and also most of the software that is installed on the computer. The reason the employee will need to know general IT skills is because in this job the employee will be burning CDs from the computer and the employee will need to know all of the software needed to do that because if the employee don’t then it will not be done properly. The employee will need to know how to log on to the computer or else the employee won’t be able to use the computer if the employee is not able to log on. The internet will be a frequent use in this job so the employee will need to know how to use the search engines like Google, Bing, Yahoo etc and also the employee will need to know the tools inside of them search engines. Making folders to save the employee work into and so that it is organized and easy to find because if its not organized then it will take a long period of time to try and find the documents the employee need to work on.

This could be demonstrated through recent experience with working with computers. It could have been working in a college, having the right qualifications and even if you worked in a different office.

Attributes

Time management – Time management is very important and it is a good attribute to have. The reason it is a good attribute to have for this here particular job because in this job you will have to meet different clients at different times so that means you will have to manage your time well because if you are late for the client then the client the client will be waiting about.

Team Working - For this job there will be a team and all the team members will have to be able to work together. If there is no team work involved then the whole thing will then eventually fall apart. Team work involves communicating with the other staff, helping them out and also telling them if there are meeting arranged with other clients.

Attitudes

Problem Solving – being able to solve problems is very important. It is also important is this job because you will need to have the ability to go and solve problems if problems occur inside the job. If a problem is there that means you are able to go and solve straight away. Problem in the Rainbow Organisation is important because if a member of staff cannot make an appointment with a client then it is important that another member of staff steps in and goes to see the client that.

Independent – Being independent is good because if someone is not in and they have work to do or if they work with you that means that you can go and do a bit of their work for them or either just carry on by yourself and get all the work done so independent is a good attitude to have. It is also a very important attitude to have in Rainbow Organisation because the more independent you are the more work you will be able to get done by yourself and the more clients that are seen by the member of staff.